Forms are a great way to gather feedback and understand your stakeholder needs, concerns, and ways to benefit from your project. Information and data collected via Forms can be analyzed and used to report towards your strategic plan or desired outcomes of your projects.

What type of forms are there? 

General: Capture general information from your stakeholders, when it isn’t a specific form like those listed below 

Complaint: An example of the way this can be used is as part of your internal processes to track and record complaints that come through from your stakeholders 

Registration: To capture and record stakeholders' information such a registration form on your website 

Grant Application: Submissions for Grant applications from stakeholders  

Feedback: Gather feedback and opinions about wat matters most from your stakeholders  

How do you create a form? 

To create a form press ‘+Create‘ on the left-hand navigation menu and select ‘Form’ 

Type in the ‘Title’ of your form and select the ‘type’ of form and select Save & Continue 

You will now be taken to the page where you can see the details of the form you are creating/editing 


From here, you will input your questions. 

Please note – the Stakeholder details with First Name, Last Name, Email and Mobile are mandatory and will always be pre filled on Page 1, Question 1. 

To add more information to this page, such as organisation, address etc, select the 'Edit' button and choose from the list. There is an option to select 'Required' for any detail you choose, also making that mandatory if needed.


If you want to allow for anonymous respondents, you can select this by selecting the 'Edit' button and ticking the "Do you want to remain anonymous?" option in the Display column.


It will then display as a Yes/No toggle on the form:

To add questions you can choose if you want to stay on the same page (so the reader sees all questions on one continuous page OR Add Question on the next page (so the reader needs to click to the next page for the next question). There is a space to add a description if necessary. 


Different question types 

Your question types are displayed on the left-hand side of the page, you can choose for a mix of questions to suit your needs 


Stakeholder Detail: (this is already prepopulated as Q1, it cannot be used twice in a form). Captures the Stakeholder information to populate the responses into SSTK

File Attachment: Stakeholders can upload files to attach to their responses

The following files can be uploaded;

Radio Button: Add as many options/answers in the ‘Item’ lines for Stakeholders to select 


Rating Scale: Stakeholders can select from 1-5, select stars or choose from Smileys 

Checkboxes: Add as many options/answers on the ‘Item’ lines for Stakeholders to select 


Dropdown: Stakeholders can choose an answer from this dropdown 

NOTE: In the dropdown/checkbox questions, there is an option for ‘Other (describe)’ This gives the Stakeholder the ability to write their own text in (if the given options/answers aren’t appropriate). To use this option, please follow the steps in the video below: 

 Multi-Select Dropdown: Stakeholders can choose multiple answers from this dropdown 


Yes/No: Either or 


Ranking: Stakeholders rank images  


Single Line Input: For short text answer from the Stakeholder 


Long Text: For long text answer from the Stakeholder 

Multiple Textboxes: Input multiple questions with text boxes for stakeholders to write their answers  


Panel: Load multiple questions into a ‘panel’ on a page  

Dynamic Panel: Load different question types into a ‘panel’ on a page 


Single-Select Matrix: 

Multi-Select Matrix: Stakeholders can multi-select from a question, example below 


Dynamic Matrix: Similar to above, however this one allows a scale rating from a multi question 


HTML: Input a link here for your stakeholder to visit. Example, a link to your website. 


Expression (read only): For your text only. Example: Thank you for taking the time to give us your feedback. 


Image: Place an image here, for example a logo 

Signature: Stakeholders can sign their name 


 Things to note on Question pages

A quick video guide to setting up your forms 

Set up logic: 

Setting logic on a form will allow you to direct the stakeholder to certain questions, skip questions, make them mandatory or hide them based on the responses. For these examples we will use yes/no answers.  

There are 3 types of Logic to choose; 

Visible: If your stakeholder answers ‘no’ to a question and you want more information, you can make the next question visible only to those who answered ‘no’ (all the stakeholders that answer yes, won't see that question). 

Editable: You can make it visible to every stakeholder, but only editable/able to be answered by those that answered ‘no’.  

Required: You can make it a visible question to either answer but mandatory to answer based on who answered ‘no’ 

To set your logic head to the right-hand side menu, and use the ‘Edit’ button (the magic button) to set the rules  

Inserting image...


From the settings tab, you have the ‘Form Status’ 

To be able to send your Form, the Status needs to be set to ‘Active’ and a ‘Start Time’ set, if you want to set an end date, please enter that too, otherwise your form will stay active until you come in and select ‘Closed’ from the status. If you select an end date, it will automatically switch off the form.  


If you need to ‘Edit’ your form at any time, you need to be in ‘Draft’ mode 

Different ways to publish a form 

To send a form (remember it needs to be Status: Active). Then select the arrow in the top right corner 



There a few ways to send the form: 

To 1 or multiple stakeholders by email address or by Contact Group  

Copy/send the link in an email for example 


Publish it to your website (embedded code) 

Analyzing the responses 

Important to note: You can add ‘Tags’ to each question, by selecting the ‘Tags’ . For example when a question is related to ‘Climate Change’ and you want to track that data, add the tag to be auto populated on the interactions as the responses come through 


Once responses are received you can see the responses under the ‘Responses’ tabs 


The responses are added into Simply Stakeholders automatically as interactions and linked to the Stakeholder